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The Further Education and Training Certificate in Information Technology: Technical Support is designed as an entry-level qualification in the field of Computer Science and Information Technology, specifically into the field of Systems Support.

Learners completing this qualification will be able to understand computer industry concepts and be able to work in areas of IT with little technical complexity. Subject areas covered are hardware, software, electronics and network support on mainly (but not limited to) desktop and hand-held devices and local area networks.

Admission Requirements

 Knowledge, comprehension and application of English language at NQF 3/
      Knowledge, comprehension and application of Mathematical Literacy at NQF 3/
      Grade 11 or equivalent.

Career opportunity

 IT Technician
    Network Technician
    Server Administrator
    Data Centre Administrator
    Help Desk Support

Duration: 1 year programme.

Programme ID: SAQA 78964

Number of credits: 163

Programme Outline:

PC Technologies (A+ PREPARATION)
Network Technologies (N+ PREPARATION)
Business communication

Workplace Learning

This programme includes a compulsory Workplace Learning component.Workplace learning provides important opportunities for professional and personal growth. It addresses specific competencies identified for the acquisition of the qualification, which relates to the development of skills that will make the learner employable and will assist in developing his/her personal skills.

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No. 1 Bothongo Plaza, 271 Francis Baard Street

Pretoria 0001

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+27 12 023 0780
+27 67 129 0397

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